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More about Matcha Bowls
The Soul of Japanese Craft
We couldn't be happier with our experience with Tsukushi.
We chose a beautiful set of Japanese ceramics to celebrate our third anniversary — our first anniversary in the new home we bought together. Because the date was very important to us, we contacted the shop asking if there was any possibility of shipping our order quickly enough for it to arrive in time.
What happened went far beyond our expectations.
They shipped our order immediately, and the package arrived on the exact day of our anniversary. But the most touching surprise was inside.
We had asked if they could include a little anniversary wish, and they went much further: they included a beautiful handwritten message in Japanese, with a traditional wish for us.
It was an incredibly thoughtful and personal gesture. Opening that package together, on our anniversary, in the first home we have bought together, and discovering their handwritten message turned an already meaningful gift into a memory that will stay with us for a very long time.
The ceramics themselves are beautiful, but what impressed us just as much was the extraordinary care, kindness and attention shown by Tsukushi. You can really feel that there are people behind this shop who understand and care about the meaning that these objects and Japanese traditions can have for the people receiving them.
To everyone at Tsukushi: thank you from both of us. Thank you for listening to our request, for making every effort to get our gift to us in time, and especially for the beautiful handwritten Japanese wish.
You didn't simply deliver our order on time. You became a small but very special part of the memory of our third anniversary and of the beginning of our life together in our new home.
We will think of this experience every time we use our ceramics.
With all our gratitude,
Dear Mr. Amanti,
What a beautiful date to have been part of. Thank you for trusting us with something so personal, and for these words.
With our warmest wishes,
The Tsukushi Team
The shopping experience is delightful and easy.
Thank you for your kind words! We're glad you had a delightful and easy shopping experience with us!
Regards,
The Tsukushi team!
I couldn’t be happier with my experience. The team was extremely attentive, caring, and professional throughout the entire process. Communication was excellent, and they genuinely went the extra mile to make sure everything went smoothly. I highly recommend this seller and would definitely buy from them again!
Thank you so much for your wonderful review, Mr. Silva!
We're genuinely happy to hear you had such a positive experience with us. We look forward to serving you again soon!
Great communication and service from this company.
I can recommend this company. They are great. They fulfilled all my expectations and more.
Dear Ms. Eriksson ,
What a lovely note to receive. We're so glad the communication and service met you well, and it means a great deal to know we fulfilled your expectations and more. Thank you for taking the time to share this and for recommending us.
Warm regards,
The Tsukushi Team
Great family business with some very beautiful handmade products from Japan. Packaging and delivery is very fast and efficient and you are kept informed throughout the whole process via email. Definitely recommend this family business for that something extra special.
What a lovely note to receive Ms. Wright!
As a family business, it means a great deal to us that this comes through in the way we work, from the care we put into selecting each handmade piece to how we pack and send it on its way.
We're also glad read that the updates along the way gave you peace of mind, and that the products themselves brought a touch of something special.
Thank you for taking the time to share this, and for supporting a small, family-run shop.
Warm regards,
The Tsukushi Team
Our shopping experience was amazing. The handcrafted products are of the highest quality, and the customer service is very attentive and meticulous.
Dear Ms. Angeli
Thank you for such kind words, and for taking the time to share your thoughts with us.
It means a great deal to know that both the quality of our products and the care we put into our service came through in your shopping experience. Handcrafted pieces deserve to arrive in equally good hands, and we are glad they found theirs.
We look forward to welcoming you back whenever you are ready.
Warm regards,
The Tsukushi Team
From the fast and efficient purchasing process to the arrival of the products, everything was excellent and handled with great care. The teacup is a unique, elegant, and sophisticated piece of Japanese craftsmanship. The colors and design are beautiful! We were truly delighted by the quality of the handcrafted work. Thank you very much to the kind Tsukushi team!
Dear Ms. Graziosi
Thank you so much for this lovely message.
It is wonderful to know that the entire process felt seamless, and that our team's care came through at every step. We will be sure to pass your kind words along.
We look forward to welcoming you back.
Warm regards,
The Tsukushi Team
Great service and beautiful products!!
Thank you again, Mr. Schilling. The bowl looks wonderful in your photo, and it is always a pleasure to see our pieces settle into their new home.
With kind regards,
The Tsukushi Team
Nice service with all questions answered in regard to an expensive product!! Impressive!
Thank you, Mr. Schilling.
When considering a significant purchase from abroad, it is only natural to have questions, and we always want to make sure you feel well informed and confident in your choice.
We are glad the experience felt reassuring.
With kind regards,
The Tsukushi Team
Amazing communication and service
Dear Ms. Caudillo,
Thank you very much for your kind words.
We are truly glad to hear that you appreciated both the quality of our work and the care we put into our communication.
It was our pleasure to assist you.
The Tsukushi team
We asked the Tsukushi team for a custom sourcing service for a knife, and they helped us find exactly what we wanted.The knife arrived really quickly and was perfectly protected for the travel from Japan to Italy. The quality is great, and the details are insane. Really recommended!
Dear Matilde,
Thank you for your kind review!
We are thrilled to hear that you are satisfied with the quality and shipment of your knife. We are happy to have been able to custom source it to meet your needs. Your satisfaction is our top priority.
Thank you for recommending us!
Have a great day.
The Tsukushi team
Imballaggio perfetto oltre alle aspettative, servizio eccezionale, prodotto top fuori categoria
Dear Giovanni,
Thanks for your review! It was a pleasure to assist you with sourcing your knife. Regarding the packaging, yes, we go the extra mile to ensure our clients receive their products in the best condition possible.
Wish you a great day.
The Tsukushi Team
TSUKUSHI
Delightful experience with clear perspective with ordering products online. Website is clean and accurate. Quality of packaging was fabulous. Shipping was direct with communication of delivery on time.
Thank you.
Respectfully,
Nicole D. Apperley
Dear Ms. D. Apperley,
Thank you for taking the time to share your experience with Tsukushi.
We are glad to hear that our website was user-friendly and that you were satisfied with the quality of packaging and timely delivery.
Your kind words mean a lot to us.
We appreciate your support and hope to continue providing you with authentic Japanese crafts and services in the future.
Thank you again for choosing our shop.
Sincerely,
The Tsukushi team
Just love the pattern, colour and shape. Very well crafted!
Dear Gabriele,
thank you so much for leaving your lovely review!
We're happy to hear that you love the pattern, color, and shape of our cups. We take great pride in selecting each and every one of our products with care.
Thanks again for your support!
The Tsukushi team
Consiglio
Dear Ms. Blanchaert,
Thank you for taking the time to leave a review for our store. We are glad to read that you had a smooth experience with us. Thank you for the recommendation.
We wish you a great day, the Tsukushi team.
Customer service was on another level and exemplary! Great company to support as they are thorough and friendly.
Dear Nadia!
Thank you for your kind words! We strive to provide exemplary customer service and we are glad to hear that it was on another level for you. Your support means a lot to us. Have a great day!
the Tsukushi team
Respons time is fast just like the shipping to Europe and the service is also great 😃
Thank you for your kind words Don!
We're glad to hear that you had a great experience with our service and shipping to Europe.
We strive to provide fast response times and a premium service for all of our customers.
Best Regards
Tsukushi
A great online shop to purchase interesting and thoughtful Japanese inspired gifts.
I will purchase from them again
Dear Luke,
Thank you so much for your kind words!
We are delighted to hear that you enjoyed shopping at our online store for unique Japanese-inspired gifts.
We can't wait to have you as our valued customer again.
Have a lovely day!
Best regards
Tsukushi
Great experience, easy to use and quick acknowledgement and delivery.
Dear Narelle
Thank you! We’re happy to see your review.
Being a small family company, this kind of feedback means a lot to us!
I loved every single piece, and especially my hunt was super excited with the collection. Know what to buy for next Christmas, and the packaging is super too.
Thanks Alessio, we hope your aunt will find something she likes.
Don't hesitate to contact us if any support is needed!
My experience with Tsukushi is very positive with quality over quantity service!
They also have fair prices prices imo so it's a good choice choosing them as a Shigaraki ware dealer.
Really listening to and thinking with you in wishes and solutions and keep their word so you as a customer can count on them.
Dear D.,
Thank you for your kind review. We are very happy to read your words of appreciation. Being able to go beyond the standard online catalog offer and help you find the product you were searching for by sourcing it locally was a true pleasure. It is always wonderful to meet people like you, passionate and willing to explore new cultures and crafts.
Prodotti artigianali di ottima fattura. Una particolare cura all'estetica oltre che alla funzionalità, che non guasta. Il prodotto è giunto in Italia senza problemi e in tempi ragionevoli considerata la distanza. Consigliato a chi ama investire in prodotti di buona qualità.
Dear Matteo
Thank you for taking the time to leave such a positive review for our website and product!
We are thrilled to hear that you appreciate the quality and attention to detail in our artisanal products. We take great pride in ensuring both aesthetics and functionality in our products.
We are also glad to know that your order was delivered to Italy without any issues and in a reasonable amount of time. Your recommendation to invest in quality products means a lot to us.
Thank you again for your support and for choosing our product. We hope to continue exceeding your expectations in the future.
Best regards,
The TSUKUSHI team.
Love their japanese tableware, refined and authentic. Impeccable customer service.
Thank you so much for your kind words and for taking the time to leave a review!
We are very happy to hear that you are enjoying our selection of Japanese tableware. Our team works hard to provide authentic and refined products, and we are glad to know that you appreciate it.
We are also happy to hear that our customer service was able to meet your expectations. We truly value your support and look forward to serving you again in the future.